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Privacy Policy

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use Casemate AI.

1. Information We Collect

Personal Information
When you register for an account, interact with our services, or contact us, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Account Details: Username, password, and preferences.

  • Payment Information: Billing address and payment details (processed by our third-party payment provider).
     

Usage Data
We may collect information about how you interact with Casemate AI, including:

  • Device Information: IP address, browser type, device ID, operating system, and mobile network.

  • Usage Patterns: Pages viewed, time spent on the app, features used, and interactions with our AI services.

  • Location Data: Approximate location based on your IP address or device settings, used to enhance your experience and provide location-based services.
     

Cookies and Tracking Technologies
Casemate AI uses cookies and similar tracking technologies to provide, personalize, and improve our services. You can modify your browser settings to decline cookies if you prefer, although some features of the app may not function properly.

2. How We Use Your Information

Casemate AI processes your data to:

  • Provide, operate, and maintain our services

  • Personalize your experience with tailored content and features

  • Improve our services based on user behavior and feedback

  • Facilitate payment processing for services

  • Communicate updates, news, and special offers (only if you opt-in)

  • Comply with legal obligations and enforce our terms.
     

3. Sharing of Information

We may share your information with:

  • Service Providers: We partner with third parties who assist with payment processing, analytics, and cloud storage. These providers access your data only to perform services on our behalf.

  • Legal Compliance: We may disclose information if required by law or to protect Casemate AI’s legal rights and safety.

  • Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred to a new entity.
     

4. Data Security

We implement industry-standard measures to secure your data, including encryption, access controls, and regular security audits. However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access and Correct Data: Request access to or correction of your personal information.

  • Delete Data: Request the deletion of your account and associated data.

  • Opt-Out: Opt-out of marketing communications.

  • Withdraw Consent: Withdraw any consent you have given at any time.

To exercise these rights, contact us at [insert contact email].

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children’s Privacy

Casemate AI is not directed toward individuals under 13, and we do not knowingly collect information from children. If we discover we have inadvertently gathered such data, we will promptly delete it.

8. International Transfers

Your information may be transferred and stored on servers outside your country of residence. We ensure appropriate safeguards for international data transfers as required by applicable laws.

9. Updates to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

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